Terms & Conditions

Last Updated: July 2026

Welcome to Mahadev Mala LLP. These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.

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1. About Mahadev Mala

Mahadev Mala LLP is dedicated to offering authentic Rudraksha and sacred spiritual products. Every Rudraksha is carefully hand-selected and, where applicable, laboratory certified before dispatch.

Our commitment is to authenticity, transparency, quality, and customer satisfaction.

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2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
• The information provided during registration or checkout is accurate and complete.
• You are legally capable of entering into a binding agreement.

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3. Products & Authenticity

Every Rudraksha sold by Mahadev Mala LLP is carefully inspected before dispatch.

Where applicable, products may include:

• Laboratory Certificate
• X-Ray Report (if selected or included)
• Spiritual Energization
• Premium Packaging

Product images are provided for reference purposes only.

Since every Rudraksha is naturally unique, slight variations in colour, size, shape, texture, surface markings, and natural lines are normal characteristics of authentic Rudraksha and shall not be considered defects.

Every product photograph displayed on our website is captured to represent the actual product as accurately as possible. However, due to natural variations in Rudraksha and differences in screen settings across devices, slight variations in colour, appearance, or texture may occur and shall not be considered defects.

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4. Pricing & Payments

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Applicable taxes, if any, will be displayed during checkout.

Mahadev Mala LLP reserves the right to update product prices, offers, promotional campaigns, or discontinue products without prior notice.

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5. Order Acceptance

Placing an order does not automatically guarantee acceptance.

Mahadev Mala LLP reserves the right to:

• Accept or reject any order.
• Cancel orders due to pricing errors, stock unavailability, suspected fraudulent activity, or technical issues.
• Request additional verification before processing an order.

If an order is cancelled after payment has been received, the applicable refund will be processed to the original payment method.

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6. Shipping & Delivery

Shipping timelines, dispatch schedules, and delivery estimates are governed by our Shipping Policy.

While Mahadev Mala LLP strives to dispatch every order within the stated timeline, delays caused by courier partners, weather conditions, government restrictions, natural disasters, or other unforeseen circumstances beyond our reasonable control may occur.

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7. Return, Replacement & Refund

Returns, replacements, and refunds are governed by our Return, Replacement & Refund Policy.

By placing an order, you acknowledge that you have read, understood, and accepted the terms of that policy.

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8. Spiritual Energization

Every eligible Rudraksha is spiritually energized before dispatch through traditional Vedic practices.

Spiritual energization is a sacred service rooted in faith and tradition. Individual beliefs and experiences may vary.

Mahadev Mala LLP does not guarantee any specific spiritual, astrological, financial, medical, professional, or personal outcome from the use of its products.

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9. Spiritual Disclaimer

Rudraksha has been revered in various spiritual traditions for centuries.

Individual beliefs, experiences, and practices may vary.

Mahadev Mala LLP does not guarantee any specific spiritual, astrological, financial, medical, professional, or personal outcome from the use of any product.

Our products are not intended to diagnose, treat, cure, or prevent any disease, nor should they replace professional medical, legal, financial, psychological, or other professional advice.

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10. Information Disclaimer

The information provided on this website, including product descriptions, spiritual content, blogs, guides, educational materials, and other resources, is intended solely for general informational and educational purposes.

Nothing on this website should be interpreted as medical, legal, financial, psychological, or professional advice.

Customers are encouraged to consult qualified professionals where appropriate.

While we strive to provide accurate and up-to-date information, Mahadev Mala LLP makes no warranties or representations regarding the completeness, accuracy, reliability, suitability, or availability of any information published on this website.

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11. Intellectual Property

All content available on this website, including but not limited to:

• Logos
• Product Images
• Product Descriptions
• Graphics
• Icons
• Videos
• Website Design
• Text Content
• Certificates
• Documents
• Trademarks
• Branding Materials

is the exclusive property of Mahadev Mala LLP, unless otherwise stated.

No content may be copied, reproduced, distributed, modified, published, transmitted, stored, or used in any form without prior written permission from Mahadev Mala LLP.

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12. User Responsibilities

By using this website, you agree not to:

• Use the website for any unlawful purpose.
• Attempt unauthorized access to our systems.
• Misuse our content or intellectual property.
• Submit false, misleading, or fraudulent information.
• Interfere with the normal operation, functionality, or security of the website.

Mahadev Mala LLP reserves the right to suspend, restrict, or terminate access if these Terms are violated.

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13. Limitation of Liability

To the maximum extent permitted under applicable law, Mahadev Mala LLP shall not be liable for any indirect, incidental, consequential, punitive, special, or exemplary damages arising from the purchase, use, or inability to use our products or services.

Our maximum liability shall be limited to the purchase value of the relevant order.

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14. Privacy

Your use of this website is also governed by our Privacy Policy.

By using this website, you consent to the collection, storage, and processing of your information as described in our Privacy Policy.

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15. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, Delhi, India.

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16. Changes to These Terms

Mahadev Mala LLP reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice.

Any changes shall become effective immediately upon publication on this website.

We encourage customers to review this page periodically to stay informed of any updates.

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17. Contact Us

If you have any questions regarding these Terms & Conditions, please feel free to contact us.

Mahadev Mala LLP

📧 Email: support@mahadevmala.com

📱 Call & WhatsApp: +91 92174 08051

🌐 Website: www.mahadevmala.com

🕒 Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM (IST)